Ask, and we will answer.

When you cannot ask him

Sometimes the thing that is broken is the way in. These five do not need Clint, an account, or us being awake.

• I cannot get into my account

  Start a password reset — it goes to the email you signed up with and it works even when nothing else does.

  If you set up a passkey or a code app and lost both, use one of your recovery codes on the sign-in screen. Each one works once.

  If you have none of those left, write to us. We will need to be sure it is you before we can help, and we will tell you exactly what that takes.

  Reset your password

• My trial ended and everything stopped

  That is what is meant to happen, and we would rather have said so plainly beforehand. Nothing is deleted when a trial ends.

  Start a plan and it all comes back exactly as it was — your machines, your helpers, your Trail and every receipt on it.

  See what it costs

• Answers feel slow, or one did not come back

  Check the status page first — if something on our side is having a bad afternoon it says so there, in plain words, with the time it was last checked.

  If the status page is clear, ask Clint above and tell him what you were doing. He can see the state of the herd and will tell you what actually happened rather than guess.

  Check the status

• I want my data, or I want it gone

  Both are yours to ask for and neither needs an account that still works — the rights outlive the account, so the door to a person cannot require a session.

  Tell us which you want and where to reply. We answer these within ten working days.

  Make the request

• I would rather talk to a person

  Fair. Write to us and one of us reads it — this is not a queue a machine processes and nobody looks at.

  Write to us

These five were last written 2026-09-13. Everything else on the ranch Clint answers live, which is why there is no list of it.

Somewhere else to look

• Is the ranch working right now?Checked live
• The builder's contract — one address, one key, autoFrom the running service
• What it costs, and what an answer costs youOne plan, two terms
• The deal, in plain wordsWith the formal documents under it
• Reach a person — including after you have closed your accountAnswered in 10 working days